Cookies policy

1. What are cookies?

Cookies are small text files that are placed on your device when you visit a website. They allow websites to remember information about your visit, help websites function properly, improve user experience and provide information about how visitors use a website.This Cookie Policy explains how Unseen Arts Grimsby C.I.C. ("Unseen Arts", "we", "our" or "us") uses cookies and similar technologies on our website.

2. How we use cookies

We use cookies to:

• Make our website function correctly

• Improve website performance and user experience

• Understand how visitors use our website

• Improve our services and online content

• Support booking and enquiry functionality

Some cookies are essential for the website to operate. Other cookies, such as analytics cookies, are only used where appropriate consent has been provided.

3. Cookies used on our website

Essential cookies

These cookies are necessary for our website to work properly.They may support functions such as:Website securityPage functionalityForm submissionsBooking processesRemembering necessary website settingsThese cookies cannot usually be disabled because the website may not function correctly without them.

4. Squarespace cookies

Our website is hosted by Squarespace.

Squarespace uses cookies and similar technologies to provide website functionality, security and performance.These may include cookies required for:Website operationSecurityVisitor preferencesWebsite performanceFor more information about Squarespace cookies, please refer to Squarespace's own privacy and cookie information.

5. Booking cookies

Our bookings are managed through Acuity Scheduling, a service provided by Squarespace.

When you make a booking, Acuity may use cookies or similar technologies necessary to provide booking functionality.

These technologies help manage:

• Booking sessions

• Appointment availability

• Confirmation processes

6. Payment cookies

Payments for bookings are processed through Stripe.Stripe may use cookies or similar technologies to help provide secure payment processing and prevent fraud. Unseen Arts does not store your payment card details.

You can find more information about Stripe's privacy practices here: https://stripe.com/gb/privacy

7. Analytics cookies

We use Google Analytics to help us understand how visitors use our website.

Google Analytics may collect information such as:

• Which pages visitors view

• How visitors navigate the website

• How long visitors spend on pages

• General information about devices and browsers

This information helps us:

• Improve website content

• Understand what information visitors find useful

• Improve accessibility and user experience

Analytics cookies are not essential and will only be activated where appropriate consent has been provided.

You can find more information about Google Analytics privacy practices here:https://policies.google.com/privacy

8. Managing cookies

Most web browsers allow you to control cookies through your browser settings.

You can choose to:

• Delete existing cookies

• Block cookies

• Receive warnings before cookies are placed

Please note that disabling certain cookies may affect the functionality of some websites, including parts of the Unseen Arts website.

9. Cookie preferences

Where required, we provide visitors with the option to manage their cookie preferences when visiting our website. You can choose whether to accept non-essential cookies, such as analytics cookies.

10. Changes to this Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in:

• The cookies we use

• Our website functionality

• Legal requirements

• Technology

Any updates will be published on this page.

11. Contact us

If you have questions about our use of cookies or your personal information, please contact:

Email: info@unseenarts.co.uk

Unseen Arts is committed to using technology responsibly while ensuring our website remains accessible, welcoming and easy to use.